Lyss Made This earrings are all handmade with lots of love making each pair perfectly imperfect and unique to you. I am continually learning new techniques to better my quality and I always quality test each pair making sure posts are secure and jump rings are properly closed but slight imperfections and minimal blemishes may occur due to the nature of handmade.
I do my best to get all orders shipped out every Friday but guarantee a ship time of 5-7 business days for all in stock items. If ordering custom or pre-order processing time for product production will be added to the 5-7 business as stated in the item description. All orders are shipped USPS First class, please allow up to 48 hours for tracking information as you may get an email stating they have shipped when I print out the label for packaging organization.
Exchanges for damaged earrings are accepted within 14 days of purchase and are accepted on a case by case basis to ensure proper care is taken to avoid damage. Please refer to the care section to make sure you understand how to care for your item to get the best use out of them.
There are no exchanges for made to-order earrings or mystery pairs. All shipping costs for exchanges are paid by customer.